Warranty & After-Sales

At LUMSET, we take pride in providing dependable warranty coverage and responsive after-sales support to all our global clients.

✅ Standard Warranty Terms

  • Warranty Period:

    All LED strips and lighting products come with a 2-year limited warranty unless otherwise stated.

  • Coverage:

    • Manufacturing defects

    • Premature failure not caused by misuse or external damage

    • Material or performance issues under normal use

  • Exclusions:

    • Damage caused by incorrect installation or overvoltage

    • Wear and tear due to improper handling or harsh environments

    • Unauthorized modifications or repairs

🧰 After-Sales Services

  • Technical Support:

    Online guidance for installation, wiring, dimming, and compatibility

  • Replacements:

    Free replacements for defective units covered under warranty

  • Customized Solutions:

    Available for engineering projects or specific lighting applications

We believe good service doesn’t stop at delivery. At LUMSET, your satisfaction is part of our long-term commitment.