Privacy Policy
Effective Date: [2026-04-11]
Last Updated: [2026-04-11]
At LUMSET®, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or use our services.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you contact us, submit an inquiry, request a quotation, or communicate with us, we may collect:
- Name
- Company name
- Email address
- Phone number
- Country or region
- Shipping or business address
- Any other information you voluntarily provide
Technical Information
When you browse our website, we may automatically collect certain technical data, such as:
- IP address
- Browser type
- Device type
- Operating system
- Referring website
- Pages visited and time spent on the site
Business Information
For B2B communication and cooperation, we may also collect:
- Product interests
- Inquiry details
- Purchase requirements
- Communication history
- Order-related information
2. How We Use Your Information
We use your information for the following purposes:
- To respond to inquiries and quotation requests
- To provide product information and business support
- To process sample requests and order-related communication
- To improve our website, products, and services
- To communicate with you about cooperation opportunities
- To comply with legal obligations
- To protect our business from fraud, abuse, or unauthorized activity
3. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and understand how visitors interact with our content.
These technologies may help us:
- Remember user preferences
- Measure website performance
- Improve website functionality
- Support marketing and analytics activities
You can control or disable cookies through your browser settings.
4. How We Share Information
We do not sell your personal information.
We may share your information only when necessary with:
- Service providers supporting website hosting, analytics, email, or communication tools
- Logistics or shipping partners when relevant to product inquiries or orders
- Professional advisors or legal authorities when required by law
- Business partners involved in fulfilling your request or supporting your project
All such sharing is limited to what is reasonably necessary.
5. Data Storage and Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or disclosure.
However, no method of online transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain personal and business information only for as long as necessary to:
- Respond to your requests
- Maintain business communication
- Fulfill contractual or legal obligations
- Resolve disputes
- Improve our services
When data is no longer required, we will delete it or store it in an anonymized form where appropriate.
7. Your Rights
Depending on your location and applicable law, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Object to or restrict certain processing
- Withdraw consent where applicable
- Request a copy of the data you have provided
To exercise these rights, please contact us using the contact details below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those third-party sites. We encourage you to review their privacy policies separately.
9. International Visitors
If you access our website from outside the country where our servers or operations are located, your information may be transferred to and processed in other jurisdictions. By using our website, you understand and agree to such transfer where permitted by law.
10. Children’s Privacy
Our website and services are intended for business users and are not directed to children. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, or legal obligations. Any updated version will be posted on this page with the revised effective date.
12. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
LUMSET®
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