Welcome
How We Work with You
At LUMSET®, we follow a clear and efficient order process to ensure consistent quality and smooth global
delivery - from your first inquiry to long-term cooperation.
delivery - from your first inquiry to long-term cooperation.
Simple and Direct Communication
We value communication that is clear, honest, and easy to follow. In international business, efficiency matters, but so does understanding. That is why we focus on practical discussions, quick replies, and transparent coordination throughout the process.
“Strong cooperation does not come from complicated words - it comes from clear understanding, quick action, and mutual trust.”

Peace Founder

A Letter to Our Partners
At LUMSET®, we believe that strong partnerships are built on more than products alone. Behind every order, there should be clear communication, mutual trust, stable quality, and a shared commitment to long-term value. That is why we continue to focus not only on improving our products, but also on improving the experience of working with us.
As markets evolve and customer expectations rise, we understand that reliability matters more than ever. Partners need more than a supplier - they need a team that responds quickly, communicates clearly, and delivers with consistency. From fast sampling and flexible customization to stable production and coordinated delivery, we aim to support your business in practical and dependable ways.
As markets evolve and customer expectations rise, we understand that reliability matters more than ever. Partners need more than a supplier - they need a team that responds quickly, communicates clearly, and delivers with consistency. From fast sampling and flexible customization to stable production and coordinated delivery, we aim to support your business in practical and dependable ways.
We are grateful for the trust our partners place in us. Whether you are working with us for the first time or have been with us for years, we value every opportunity to grow together. We look forward to building stronger cooperation, creating better lighting solutions, and achieving long-term success side by side.

Zhongping Li, CEO & Founder
Ready to Start?
Request a Quotation
Share your specifications and quantity with us, and we will reply with a clear quotation and recommended next steps.
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1. Inquiry & Quotation
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2. Sample Confirmation
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3. Proforma Invoice & Deposit
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4. Mass Production & Quality Control
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5. Balance Payment & Shipment
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6. After-Sales Support
01. We respond within 24 hours with pricing, lead time, shipping options, and technical suggestions.
- Product model or category
- Key specifications such as voltage, size, and LED type
- Order quantity - MOQ starts from 100 meters for most LED strip products
- Target market, destination country, or application environment
02. We recommend sample confirmation before mass production to verify performance, appearance, and application fit.
- Standard samples or pre-production samples available
- Sample lead time: 3 - 7 working days
- Optional customization for evaluation, such as color or voltage
- Specification sheets, test reports, and certifications available when applicable
03. Once details are confirmed, we issue the Proforma Invoice and begin production after deposit payment.
- Proforma Invoice issued for order confirmation
- 30% deposit required to start production
- Payment methods: T/T, PayPal for small amounts, and L/C for larger orders
- Flexible terms may be available for long-term partners
04. We maintain product consistency through structured process control and inspection procedures.
- Material preparation and production scheduling
- Assembly and process control
- 100% aging test for lighting products
- Visual inspection and functional testing
- CE and RoHS verification when required
05. After final inspection, shipment is arranged based on your preferred shipping method.
- Final inspection photos or videos provided
- Remaining 70% balance paid before shipment
- Shipping options: Express, Air, and Sea under FOB or CIF terms
- DDP available upon request, depending on destination
- Tracking number or Bill of Lading provided after shipment
06. We continue to support customers after delivery with warranty coverage and technical assistance.
- 1 - 2 year warranty depending on product type
- Technical support for installation and operation
- Fast response for replacement or repair inquiries
- Spare parts and accessories available upon request
- Support for local agent or distributor coordination when needed