At LUMSET®, we provide dependable warranty coverage and responsive after-sales support for global B2B customers, helping you source with confidence and deliver projects more smoothly.
Standard Warranty
Warranty Period - 2-Year Limited Warranty
2-year limited warranty for most LED strip lights and lighting products, unless otherwise stated
Coverage includes manufacturing defects, premature failure under normal use, and material or performance issues not caused by misuse
Exclusions include incorrect installation, wiring errors, overvoltage, unauthorized repairs, and damage from improper use or harsh environments
After-sales support includes technical guidance, replacement coordination, and project-based application support
Important Notes
Warranty terms may vary depending on product type, project requirements, and agreed order conditions
Warranty claims are subject to product inspection and issue verification
Installation should follow the recommended voltage, wiring, and operating conditions
Customized products may be subject to specific after-sales terms based on the confirmed order agreement